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  • What services does Green Earth Propane provide?
    We offer Residential and Business propane delivery.
  • What areas do you serve?
    We proudly serve the East End of Long Island, providing reliable propane delivery and services to both residential and business clients.
  • How do I schedule a propane delivery?
    You can schedule a delivery by calling our office or using our convenient online portal. We also offer a free tank monitoring app for customers who purchase more than 100 gallons annually, allowing you to track your propane levels and schedule deliveries easily.
  • What payment options do you accept?
    We accept various payment methods, including credit/debit cards, checks, and online payments through our secure payment portal.
  • How can I contact customer support?
    You can reach our customer support team via phone: (631) 500-5080, email: info@greenearthpropane.com, or through our website's contact form.
  • How does the free tank monitoring app work?
    The tank monitoring app provides automated monitoring of your propane levels in real-time and automatically dispatches a delivery when your tank drops below 30% full. The app is free for customers who purchase more than 100 gallons of propane annually.
  • Do you offer emergency propane delivery?
    Yes, we provide 24/7 emergency propane delivery to ensure you never run out, especially during critical times. However, with our free tank monitoring service, emergency delivery should rarely be needed, but we can respond quickly if the need arises.
  • What types of businesses do you serve?
    We provide propane services to a wide range of businesses, including restaurants, construction sites, temporary buildings, and more. Our services include tank installation, leak testing, and reliable delivery tailored to your business needs.
  • Can propane help reduce my business’s energy costs?
    Propane is cost-effective and can significantly reduce your energy expenses. We can provide a cost analysis for your business.
  • How do I set up a Business propane account?
    Contact our sales team at (631) 500-5080 to discuss your business needs and set up an account tailored to your requirements.
  • How do you ensure competitive pricing for businesses?
    We work closely with our commercial clients to provide customized service plans and competitive pricing that align with their specific needs and usage.
  • What should I do if I smell gas?
    If you smell gas, call 911 and leave the area immediately. Do not attempt to locate the source of the leak or use any electronic devices until you are safely away from the area.
  • How quickly can you respond to an emergency?
    Our emergency response team is available 24/7 and will respond as quickly as possible to any delivery issues.
  • How can I prevent propane leaks?
    Regular maintenance and inspections are key to preventing leaks. We offer safety checks and maintenance plans.
  • How do I shut off my propane supply in an emergency?
    Locate the shut-off valve on your tank and turn it clockwise. If you’re unsure, contact us for guidance.
  • How do I view and pay my bill?
    You can view and pay your bill online through our secure customer portal. We also offer paperless billing and automatic payment options for your convenience.
  • How do I set up an account with Green Earth Propane?
    Setting up an account is easy! Contact our customer service team, and they will guide you through the process.
  • Do you offer any discounts or promotions?
    We occasionally offer discounts and promotions, especially for new customers or bulk propane purchases. Be sure to ask our team about any current offers.
  • Are there any late fees for missed payments?
    Late fees may apply if payments are not made on time. Please contact us if you need to discuss payment arrangements.
  • Do you offer budget billing plans?
    Yes, we offer budget billing to help spread out your propane costs over the year. Contact us at (631) 500-5080 to set up a plan.

FAQ

Green Earth Propane White logo

Contact us at (631) 500-5080

Address: 18 Enterprise Zone Drive, Unit 2, Riverhead, NY 11901

Our core service area
  • Amagansett, NY

  • Bridgehampton, NY

  • East Hampton, NY

  • East Quogue, NY

  • Hampton Bays, NY

  • Quogue, NY

  • Remsenburg / Speonk, NY

  • Montauk, NY

  • North Sea, NY

  • Sag Harbor / North Haven, NY

  • Sagaponack, NY

  • Southampton, NY

  • Water Mill, NY

  • Westhampton / Westhampton Beach, NY

  • Center Moriches, NY

  • East Marion, NY

  • East Moriches, NY

  • Mattituck, NY

  • Eastport, NY

  • Greenport, NY

  • Jamesport, NY

  • Orient, NY

  • Ridge, NY

  • Riverhead, NY

  • Shelter Island, NY

  • Shoreham / Wading River, NY

  • Southold, NY

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IPGA
Propane council
New York propane

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